You may need to click on > to access Network OptionsĬlick on Network Options button and see if the network card is listed. Troubleshooting NAS detection in bootable media and ASRM: If indicated IP-address is found or NAS` name is resolved, you will be prompted to enter your NAS credentials. You do not need to press any extra key to force connection. In the above example replace 192.168.0.12 with your NAS` IP-address and MyNAS - with your NAS name.Īfter you type backward slash ("\") after IP-address or NAS` name, the program will attempt to connect to indicated NAS automatically. If it is not able to automatically find your NAS, either expand "Computers Near Me" section or just type IP-address/name of your NAS directly in "File name" field, for example: WinPE-based media, built with ADK (not WinRE) does not support Wi-Fi due to Microsoft`s limitation.Īutomatic NAS detection in "My NAS connections" in bootable media is done through Universal Plug and Play (UPnP) service. #BEST NAS FOR HOME MEDIA STREAMING 2016 WINDOWS#(!) In verstions older than Acronis True Image 2018, Wi-Fi connections are supported only in standard Linux-based media, ASRM and bootable media, created via Tools - Rescue Media Builder - Advanced - WinPE-based - Windows Recovery Environment (available only if the computer manufacturer included Windows Recovery Environment with the computer). That would be especially useful for Wi-Fi networks. Sometimes network initialization requires that extra time to complete. If possible, changed highest version of SMB protocol allowed from 3 to 2 through NAS Management Console in web browser Bootable media/Acronis Startup Recovery Manager (ASRM):Īfter starting Acronis True Image in bootable media or Acronis Startup Recovery Manager, allow it 2-3 minutes before opening "Recover" or "Backup" dialog. Disable NFS shares on NAS through NAS Management Console in web browserĦ. Create a new SMB/CIFS share through NAS Management Console in web browserĥ. Try accessing the NAS by name and ip-address, access the "root folder" of the NAS and one of its shares, for example:Ĥ. See if the NAS could be accessed by typing its name or IP-address directly in the address bar in File Explorer: See if there are any errors with reaching the NASĢ. Open Start menu, type cmd and press Enter In order to see whether the issue occurs with Acronis only or it is universal, please open Windows Explorer and see if the NAS is shown under Network:įollow steps below to troubleshoot NAS detection in Windows: If you expand "Network" in Browse dialog box and do not see your NAS, it is most probably due to network environment problems. #BEST NAS FOR HOME MEDIA STREAMING 2016 INSTALL#Install all Windows updates and service packs available.Log out from all VPN clients and close them.Add " C:\Program Files\Bonjour\mDNSResponder.exe“ to antivirus/firewall/antimalware exception list.Use additional troubleshooting steps if all previously listed requirements are met, but NAS is still not detected automatically: Port 5353 UDP must not be blocked on router/switch that is used to connect to NAS.Port 5353 UDP must be opened on Windows machine with Acronis True Image.If it is not – reinstall Bonjour and restart the computer To check whether Bonjour service is running, open Windows Task Manager and see whether the process mDNSResponder.exe is running. #BEST NAS FOR HOME MEDIA STREAMING 2016 WINDOWS 8#kb/DL999 (version 2 of Bonjour service).Ħ4-bit Windows 7, 8 and 10: use 7-zip or other archiver to extract Bonjour64.msi from iTunes installation file / (version 3 of Bonjour service).īonjour service is not available for 32-bit versions of Windows 8 and 10, meaning that automatic NAS detection feature will not work on these OSes. #BEST NAS FOR HOME MEDIA STREAMING 2016 WINDOWS 7#Bonjour service must be installed in Windowsĭownload page for Windows XP SP3 32-bit, Windows 7 (32 and 64-bit):.If NAS is not listed under "My NAS connections", troubleshoot the issue as follows : Following requirements must be met: Automatic detection is done through Apple`s Bonjour service for Windows. Found devices are shown under special “My NAS connections” section in “Browse” dialog window. Starting from 2012 version, Acronis True Image on Windows is capable of automatically detecting NAS devices in local network. Windows version of Acronis True Image: NAS is not listed under "My NAS connections" More details on troubleshooting NAS detection in Windows and Acronis Linux and WinPE bootable environments are below. Remeber to press Enter after each attempt. If that does not help, try indicating NAS` name and a shared folder as shown below. Note: it may take several seconds to connect to the NAS. If NAS is not listed under "My NAS connections" and/or under "Network", type NAS` IP-address in the text field "Back up to:", then hit Enter on keyboard.
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